:root{
 --bg:#f5f7fb;--card:#fff;--ink:#132238;--muted:#607086;--line:#dfe5ee;
 --accent:#2157d9;--accent2:#0a9c83;--danger:#b42318;--shadow:0 8px 30px rgba(20,40,80,.08)
}
*{box-sizing:border-box} body{margin:0;font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,sans-serif;background:var(--bg);color:var(--ink)}
a{color:var(--accent);text-decoration:none}.topbar{position:sticky;top:0;z-index:5;display:flex;align-items:center;gap:24px;padding:12px 24px;background:#fff;border-bottom:1px solid var(--line)}
.brand{display:flex;align-items:center;gap:10px;color:var(--ink);font-weight:800;font-size:20px}.brand img{width:34px;height:34px}.nav{display:flex;gap:14px;flex:1;flex-wrap:wrap}.nav a{color:#33445c;font-weight:600}
.userbox{display:flex;gap:10px;align-items:center;color:var(--muted);font-size:14px}.container{max-width:1200px;margin:28px auto;padding:0 20px}
.hero{background:linear-gradient(135deg,#172f65,#245edb);color:#fff;border-radius:22px;padding:34px;box-shadow:var(--shadow)}.hero h1{margin:0 0 10px;font-size:34px}.hero p{margin:0;max-width:760px;color:#e6edff}
.grid{display:grid;grid-template-columns:repeat(12,1fr);gap:18px;margin-top:18px}.card{background:var(--card);border:1px solid var(--line);border-radius:18px;padding:20px;box-shadow:var(--shadow)}.span-12{grid-column:span 12}.span-8{grid-column:span 8}.span-6{grid-column:span 6}.span-4{grid-column:span 4}.span-3{grid-column:span 3}
.stat .n{font-size:30px;font-weight:800}.muted{color:var(--muted)}.small{font-size:13px}.badge{display:inline-block;padding:5px 9px;border-radius:999px;background:#edf2ff;color:#21489f;font-size:12px;font-weight:700}.badge.green{background:#e8faf5;color:#067462}.badge.gray{background:#eef1f5;color:#59677c}
h1,h2,h3{line-height:1.15}.list{display:flex;flex-direction:column;gap:12px}.item{border:1px solid var(--line);border-radius:14px;padding:15px;background:#fff}.item h3{margin:0 0 6px}.meta{display:flex;gap:10px;flex-wrap:wrap;color:var(--muted);font-size:13px}
form{display:grid;gap:12px}.row{display:grid;grid-template-columns:1fr 1fr;gap:12px}label{font-size:13px;font-weight:700;color:#42516a}input,select,textarea{width:100%;padding:11px 12px;border:1px solid #cfd8e6;border-radius:10px;font:inherit;background:#fff}textarea{min-height:110px;resize:vertical}
button,.btn{border:0;border-radius:10px;padding:10px 14px;font-weight:700;cursor:pointer;display:inline-block}.btn-primary,button{background:var(--accent);color:#fff}.btn-secondary{background:#eef3ff;color:#244a9d}.btn-danger{background:#fff0ef;color:var(--danger)}
table{width:100%;border-collapse:collapse;background:#fff}th,td{text-align:left;padding:11px;border-bottom:1px solid var(--line);vertical-align:top}th{font-size:12px;text-transform:uppercase;color:#66758b}.flash{padding:12px 15px;border-radius:10px;margin-bottom:16px}.flash.ok{background:#e9f9f1;color:#116b4f}.flash.err{background:#fff0ef;color:#8d231c}
.login-wrap{max-width:460px;margin:70px auto}.login-card{background:#fff;border:1px solid var(--line);border-radius:20px;padding:28px;box-shadow:var(--shadow)}
.chat{height:420px;overflow:auto;border:1px solid var(--line);border-radius:14px;padding:14px;background:#fafbfe}.msg{margin:8px 0;padding:10px 12px;border-radius:12px;background:#edf2ff;max-width:80%}.msg.me{margin-left:auto;background:#e8faf5}.msg .who{font-size:12px;font-weight:800;margin-bottom:3px}.footer{text-align:center;color:#8a96a8;padding:30px}
.kicker{font-size:12px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:#5a77c8}.priority{border-left:4px solid #d49a19}.score{font-size:12px;font-weight:800;color:#0a7e6c}
@media(max-width:850px){.span-8,.span-6,.span-4,.span-3{grid-column:span 12}.row{grid-template-columns:1fr}.nav{display:none}.userbox span{display:none}}

.nav-badge{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;padding:0 5px;margin-left:5px;border-radius:999px;background:#d92d20;color:#fff;font-size:11px;font-weight:800}
.notice-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#d92d20;margin-right:8px}